Privacy Policy

Who We Are

Email Pulse, Inc is a Florida corporation, having its principal place of business at 6079 Via Venetia S, Delray Beach, FL 33484. We are committed to protecting privacy and handling personal information safely and securely.

Personal information means information that identifies you personally such as your name, contact details, or other data which can be linked with such information.

Clients

If you are visiting this website as a client (or prospective client) of Email Pulse, we may use personal information about you in order to contact you and provide certain services to you. Additionally, we may use your personal information in order to monitor your use of this website and inform any updates or improvements which we make to the site.

Consumers

If you are a consumer, we may use personal information about you in order to contact you and provide certain services to our clients. The services which we provide to our clients allow them to monitor your use of their websites and inform any updates or improvements which they make to their sites.

Shopify Stores

If you have installed one of our Apps, we may use personal information about you in order to contact you and provide certain services to you. Additionally, we may use the personal information we collect from you and your consumers in order to provide certain services to you.

Notice to Residents of the European Union and California

This policy outlines the legal basis on which we process your personal data and provides other information required by GDPR and CCPA.

Use of Google User Data

Email Pulse apps' use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Email Pulse apps do not share any user data with third-party tools, including AI models.

What Personal Information Do We Collect?

Information You Give Us

We may collect contact information, including your name, phone number, and email address, when you fill in the contact form on our website or install one of our Apps.

For Shopify Stores

When Shopify stores install our App(s), we are automatically able to access certain types of information from your Shopify account:

• Shopify Account Data
• Product Data
• Orders
• Online Store Data
• Customer email to be used in encrypted form ("email hash")

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

• Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information
• Information about individuals who visit your store, such as their IP address, web browser details, time zone, purchase history, email hash, and information about the cookies installed on the particular device

Technologies Used

• Cookies — data files that are placed on your device or computer and often include an anonymous unique identifier
• Log files — track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
• Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site
• Shopify APIs — used to collect product, order, and limited customer data from your Shopify account

How Do We Use Your Personal Information?

Where you have requested that we contact you, we will use the contact information you provide to:

• Fulfill or meet the reason you provided the information
• Process your payment and facilitate delivery if you purchase a product or service
• Save your information to facilitate new product orders
• Provide, support, personalize, and develop our Website, products, and services
• Create, maintain, customize, and secure your account with us
• Process your requests, purchases, transactions, and payments and prevent transactional fraud
• Provide you with support and to respond to your inquiries
• Personalize your Website or App experience and deliver relevant content and product offerings
• Help maintain the safety, security, and integrity of our Website, Apps, products and services
• For testing, research, analysis, and product development
• To respond to law enforcement requests and as required by applicable law
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets

If You Are a Client

• Send you updates about our services
• Manage our relationship with you
• Provide our services and operate our Apps

If You Are a Consumer

• Respond to any queries which you submit to us
• Manage our relationship with you
• Provide our services to our clients and operate our Apps

How Long Do We Keep Your Personal Information?

We keep your personal information for no longer than necessary in relation to the purposes for which it was collected and, in any case, for no longer than 7 years (unless we have a legitimate reason to retain it for a longer period, for example, where we require your contact information in order to continue providing requested services to you).

Who Do We Share Your Personal Information With?

We may disclose your personal information to a third party for a business purpose. Generally, we share your personal information with third parties who perform functions on our behalf and who also provide services to us, including our cloud hosting providers, internet cookie recipients (like Google), and web analytics providers.

When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Categories of personal information disclosed in the preceding 12 months include: Identifiers, Commercial information, Internet or other similar network activity, and Imprecise geolocation data.

Mergers and Asset Sales

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us, your personal information will be disclosed to such entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

Legal and Safety Disclosures

Where required, we may also share your personal information with third parties to comply with a legal obligation, when we believe in good faith that an applicable law requires it, at the request of governmental authorities conducting an investigation, to verify or enforce other applicable policies, to detect and protect against fraud, or any technical or security vulnerabilities, to respond to an emergency, or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.

What Happens If You Do Not Provide Your Information?

If You Are a Client

• We may not be able to contact you or provide the services you have requested
• You may lose access to certain functionality and personalization features on our website

If You Are a Consumer

• We may not be able to contact you
• We may not be able to provide certain services to our clients and, accordingly, you may lose access to certain functionality and personalization features on their websites

Do We Use Cookies?

To provide better service to you on our website, we use cookies to collect your personal data when you browse. See our Cookie Policy for details.

Do We Transfer Your Personal Information Internationally?

Yes, in some cases the personal information we collect from you might be processed internationally. For example, we may store your personal information on one of our (or our service providers') international servers. The countries in which your personal information is processed may not have the same protections as your country of residence, particularly if you are based within the EEA. However, we will ensure any personal information which is processed internationally by us (or our service providers) is suitably protected.

What Are Your Rights?

If You Are Based in the EEA

• The right to object to processing — You have the right to object to certain types of processing, including processing for direct marketing.
• The right to be informed — You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights.
• The right of access — You have the right to obtain access to your information (if we're processing it), and certain other information.
• The right to rectification — You are entitled to have your information corrected if it's inaccurate or incomplete.
• The right to erasure — Also known as 'the right to be forgotten,' this enables you to request the deletion or removal of your information where there's no compelling reason for us to keep using it.
• The right to restrict processing — You have rights to 'block' or suppress further use of your information.
• The right to data portability — You have rights to obtain and reuse your personal information for your own purposes across different services.
• The right to lodge a complaint — You have the right to lodge a complaint about the way we handle or process your personal information with your national data protection regulator.
• The right to withdraw consent — If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time.

California Residents

If you are a California resident, you have the following rights regarding your personal information:

• Access to Specific Information and Data Portability Rights — You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
• Deletion Request Rights — You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels.

How Can You Contact Us?