No credit card required.
Frequently asked questions
What is credit?
Q: What is a Credit?
A: A credit represents the contribution of Email Pulse to your email marketing success. It’s defined as an email shopper who clicks through on an email content element provided by Email Pulse that you added to your email.
How do you track and report credits?
Q: How do you track and report credits?
A: Billable credits are tracked through your Google Analytics. Credits are reported in our app, but you can also directly check Google Analytics to independently verify the accuracy of our reports.
What is the logic behind your pricing model?
Q: What is the logic behind your pricing model?
A: Here are the simple principles behind our pricing model:
- No barrier to entry: We offer a FREE Pulse plan, allowing you to use the app at no cost.
- No commitment: The PRO Pulse plan operates on a pay-as-you-go basis.
- Success-based: We only take credit for returning email contacts that engage with our content.
- Total flexibility: Marketers have complete freedom in deciding where and how much they use Email Pulse.
Who is Email Pulse for?
Q: Who is Email Pulse for?
A: Email Pulse is used by a wide range of brands, from small online stores to large brick-and-mortar retailers with hundreds of locations. The larger the brand, the higher the return on investment.
In general, the Email Pulse app is a must-have for brands with more than 100 products and over $2M in annual revenue.
Do you provide an initial onboarding assistance?
Q: Do you provide initial onboarding assistance?
A: Yes, for PRO Pulse subscribers.
Our customer success team will assist with the initial setup, recommendation styling, and any questions about product features or proper use of the app.
What can we do during the free trial?
Q: What can we do during the free trial?
A: During the free trial, you’ll have access to all product features and unlimited usage of the app.
Which pricing plan is right for our brand?
Q: Which pricing plan is right for our brand?
A: The answer depends on your business objectives:
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- FREE Pulse: Ideal for those with a very small volume of email traffic or those evaluating the value of Email Pulse product recommendations.
- PRO Pulse: Best for brands with an active email marketing program looking to maximize the effectiveness of their emails. To avoid overage charges, choose a monthly fee that closely matches the amount of credits you’ll need each month.
Do you offer custom pricing plans?
Q: Do you offer custom pricing plans?
A: Yes, in exchange for an annual agreement, we can offer you a fixed monthly fee plan based on your current email marketing volume.
This way, you benefit from a fixed monthly fee and an annual plan discount. Even if your number of credits increases during the term of the agreement, your monthly cost will remain the same.
What is the payment schedule?
Q: What is the payment schedule?
A: You will pay a monthly fee at the beginning of each billing cycle, with any overage charges billed at the end of the cycle.
What is the additional workload for our email marketing team?
Q: What is the additional workload for our email marketing team?
A: Our goal is to automate the most critical email marketing steps, helping your team work smarter, not harder.
Our Support team is always on standby to assist with any questions or to help you further optimize your setup.
Is our data private and secure?
Q: Is our data private and secure?
A: Your data is yours and treated as secure confidential data. Please check our privacy and security policy.
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