Do I need to change how I do email, or replace Klaviyo? +
No. EmailPulse adds on to your Klaviyo. You keep your platform, your campaigns, and your workflow exactly as they are. We add capabilities on top, and everything is measured in your own Klaviyo.
What does "recipient performance" actually mean in practice? +
It is a fundamental shift in how you view and manage email marketing. At any moment only a small percentage of your qualified shoppers are in-market, which is why a campaign-centric approach reaches so few of them. Recipient performance instead looks at holistic metrics for each person across many campaigns and stages of engagement. You get a far more complete picture of who your recipients are and what they care about. That opens new ways to market to them, and to build a sustainable relationship with your whole audience.
How is this different from a chatbot, or from Klaviyo's own AI? +
Chatbots write for you. Connectors and MCP fetch your data. Access is not intelligence. Klaviyo AI automates what Klaviyo already does. EmailPulse works in the middle: it models your data, interprets it against your business, and recommends the next move. It does not replace Klaviyo, it adds the layer Klaviyo is not built for.
What do I need to get started? +
Two things: connect your Klaviyo and your Google Analytics. If you have access, that is about a two minute step. If a teammate holds those logins, we help you reach them. AI Genie walks you through the rest.
Do I need a developer or technical resources? +
No. Setup is three steps and no developer. The infrastructure, modeling, and orchestration are already built, so you activate rather than build. Most teams go live within the first hour.
Will AI take over my email marketing? +
No. The human stays in the loop, because the loop is where the value is. The AI does the reading, modeling, and legwork, then presents you with the findings. You call the play. It runs the work. The judgment stays yours.
We already run loyalty and win-back flows. Why add this? +
Keep both. Loyalty rewards the customers already buying. Win-back chases the ones who already lapsed, though a blast to that audience often hurts your sender reputation, which is why our Recharge recovers them safely instead. Your regular campaigns serve the shoppers ready to buy now. The gap almost nothing else covers is the core in between: the shoppers who open but do not click yet, and have not lapsed enough to trigger a win-back. That core is where most of your future revenue sits, and this is built for it.
How fast can I see results, and can I trust them? +
The performance lift stays visible in your own Klaviyo reports, not a separate dashboard you have to trust blindly. A side-by-side cohort comparison shows the exact lift, and impact is measurable from day one.
Is my data secure? +
Yes. The platform is fully managed and secure by design, built for multi-user and multi-account environments. There are no extra apps, devices, or security overhead for you to manage.
How does pricing work? +
Your free trial starts with free usage tokens. Each result we deliver redeems one token, because a result means we moved a shopper one step closer to buying. No time limit, no credit card. When you decide to keep going, choose a service pack or a subscription that matches the results we deliver per month.
See pricing → Who is this built for? +
Shopify brands and agencies on Klaviyo who want AI-native capabilities without building the infrastructure themselves. It is built for multi-user, multi-account environments, so agencies can add capabilities their clients cannot get from Klaviyo alone.
