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Nanso
Case Study · Nanso Group Oy · Finnish Fashion

"Thanks, but we don't need your solution."

How Nanso, a top Finnish fashion brand with an 8%+ email CTR, generated $43,000 in revenue during its first 30 days with our app.

Sofia Björk

"Email Pulse is elevating our entire email program. What stood out was the strong jump in opens and clickthroughs once people engaged with the InMail Shop content."

— Sofia Björk, Marketing Manager at Nanso Group
$43K
New revenue in first 30 days from flows alone
$100K+
Monthly revenue from batch campaigns after rollout
8%+
Pre-existing email CTR — already far above industry average

One of Finland's most iconic fashion companies.

Nanso Group Oy is one of Finland's most iconic fashion companies, with roots reaching back over a century. Originally founded as a textile manufacturer, Nanso steadily evolved into a modern fashion group built around Scandinavian simplicity, quality materials, and timeless design.

The company has earned a loyal following by staying true to its heritage while continuously refreshing its collections for today's consumer. Its direct-to-consumer focus, strong creative identity, and highly engaged email audience make Nanso a standout among Nordic apparel brands — blending tradition, modernity, and digital growth in a way few heritage brands manage to achieve.

At a Glance
CompanyNanso Group Oy
IndustryFashion / Apparel
MarketFinland / Nordic
PlatformKlaviyo + Shopify
PartnerWoolman (Shopify Agency)
Pre-existing CTR8%+ (industry avg: ~2%)

How it happened.

The relationship with Nanso began in an unexpected way. While we were arranging our first meeting, the Nanso marketing team was recognized as Finland's "Ecommerce Company of the Year," thanks in part to their marketing innovation and consistently strong performance.

After the initial conversation, Nanso felt there was little room for improvement in their email program. Their clickthrough rate regularly exceeded 8%, well above typical industry averages. But with encouragement from Woolman — Europe's leading Shopify agency and our longtime partner — Nanso agreed to test Email Pulse inside their automated email flows.

1
Act 1 · Why

The team that didn't need us.

Client Our email clickthrough rate is 8%+. This is many times higher than industry averages.
Us Congratulations! Seriously, that's impressive. It proves your marketing is spot-on with shoppers who are already ready to buy.
Client What do you mean?
Us The other 92% aren't clicking because they're not ready to buy. And if emails don't feel relevant, their interest slips away.
Their Klaviyo data revealed the real story: more shoppers drifting into inactivity than new ones signing up—an unsustainable trend.
2
Act 2 · How

Bringing the store into the email.

Client So what can we do to keep non-clickers from losing interest in our brand?
Us If they're not ready to click through to your store… why not bring the store to them, inside the email?
Client How would you do that?
Us Simple. It's called InMail Shop, an AI-generated, shopper-specific mini-version of your store you can drop right into the email body.
The client started by enriching their existing Klaviyo flows; later they rolled out the InMail Shop block across every new campaign.
3
Act 3 · What

Results that exceeded expectations.

Client What impact should we expect?
Us On automated flows, we typically see a 15–30% lift in revenue.
Outcome

In just the first 30 days—before even adding InMail Shop to campaigns—the client recorded $43,000 in new revenue from flows alone.

Client How hard is it to use InMail Shop in batch campaigns?
Us Super easy. It's a ready-to-use universal content block in Klaviyo. Just drag and drop it into any email you send and immediately drive more new revenue.
Client And beyond revenue? What else does it bring?
Us The post-engagement effects are even bigger. Shoppers who interact with our personalized content open future emails 30% more often and click two to three times as much.
Results

Nanso now generates over $100k in new revenue every month from batch campaigns.

Be part of what's next.

Top ecommerce brands are quietly transforming their email performance with Email Pulse.

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Common questions

How long is the free trial? +
We offer a free 14-day trial of our AI agent. During the trial, you'll have full access to all features. You can upgrade to a premium plan at any time, during or after the free trial. Your price will be based on the volume of direct clicks on AI-generated products in the mini-store. See: Pricing.
Do you offer any support during the free trial? +
Yes. Our team is available to support setup and provide guidance to help you see real results – fast.
Can we style the mini-store in accordance with our brand guidelines? +
Yes, the AI generated content block is fully customizable. You can adjust fonts, colors, layout, spacing, and more to match your brand's unique look and feel. We provide both a visual editor and the option to edit the HTML directly. And to make things truly effortless, we offer white-glove onboarding to help customize the styling exactly to your preferences.
How do you track, measure, and attribute the revenue impact? +
We track, measure, and attribute the revenue impact using third-party integrations:

Google Analytics Integration
We connect directly to your Google Analytics, allowing both your team and ours to monitor the performance of content blocks within your email campaigns and flows.

Email Platform Reporting (e.g., Klaviyo)
We also integrate with your email platform, so you can track open rates, click-through rates, and engagement—both at the email level and specifically for the mini-store. This enables a clear view of our contribution to individual email performance and overall campaign results.

Revenue Attribution
To ensure consistency, we align our revenue attribution with your email platform (e.g., Klaviyo), using the same attribution model. This makes it easy to compare results and quantify the revenue lift and engagement impact across both platforms.
What's your business model—and how do you make money? +
We operate on a usage-based SaaS model. We generate revenue by charging a monthly fee based on a pricing tier determined by the volume of clicks on mini-store content blocks—ensuring your cost aligns with the value delivered. Additionally, we offer optional white-glove onboarding and optimization services at a fixed cost, designed to help brands maximize their return quickly and efficiently.

See pricing.

In short, our success is tied to yours—we win when you see measurable improvements in engagement, retention, and revenue.
How much does the email size increase when adding the InMail Shop content block? +
The increase in email size is minimal relative to the rich content added by the InMail Shop content block. This block is performance-optimized and designed to stay well within standard email size limits. On average, it adds only 20–25 KB, depending on the number of products and styling used. To help ensure your emails stay below clipping thresholds, it's often a good idea to replace heavier elements—like Klaviyo's product grids—with lightweight, size-optimized Email Pulse components.